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Dispatcher in Denver, CO at Penhall Company

Date Posted: 3/11/2023

Job Snapshot

Job Description

Job Description and Responsibilities

Main Purpose:

Provide management for divisional operations and direction for overall divisional functions. Responsible for contributing to overall P&L of the business unit with greater than *6* *Revenue Units*

Key Relationships:


  • Branch Manager, Area General Manager, Regional Vice President.
  • Mechanics, Technicians, Laborers, Administrative Staff
  • Sales Staff, Estimating Team


  • Existing & potential customer base- focus on service work, project, and grinding.
  • Industry Associations

Specific Role Responsibilities:

  • Oversee and schedule/ dispatch day to day operations.
  • Order materials, supplies, and all safety/ PPE for branch operations.
  • Maintain and manage all inventory for materials, supplies, and all safety/ PPE needed.
  • Establish division objectives, policies, procedures and performance standards within the boundaries of corporate policy.
  • Plan, staff, and supervise all division activities including personnel administration, performance review, defining functions, responsibilities, etc.
  • Maintain positive financial posture for the division and monitor cost analysis activities on a routine basis.
  • Perform and direct research and client contract to identify potential projects (customers), and gain admittance to bidder's list
  • Monitor overall quantity and quality of work performed by the division.
  • Maintain essential communications between Shop manager and field staff on a daily basis for efficient job preparation including equipment, materials, rentals, and proper manpower needed for successful completion of service work and or projects.  
  • Drive organization's programs, policies, standards, and procedures consistent with corporate directive
  • Drive safety culture and objectives per Penhall policy including monthly safety meetings.
  • Assume additional responsibilities as required by the division’s operating needs or as directed by Branch Manger and Corporate directives.


  • 20%

Job Requirements


  • Position has overall P/L responsibility and requires proficient scheduling, business development, marketing, and sales skills
  • 4 years technical or business administration degree and/or equivalent extensive experience in the construction (services) industry
  • Experience in all aspects of planning and implementing sales strategy at a regional and enterprise-wide platform, with grinding and grooving projects
  • Technical sales skills, and estimating
  • Proven experience in customer relationship management with private sector and public sector customers/clients
  • Knowledge of market research in the transportation and/or construction industry, work with local city governments, CDOT, and airports
  • Proven ability to perform in a management / leadership capacity in a matrixed organization
  • Analyze the company operating plans and strategy to understand segmentation and the adopted practices by the company to improve these stats
  • Required to conduct market research and analysis of the environment to identify markets, service differentiation, pricing structures and specialized competitive climate as needed
  • Will assist in developing sales strategies, tactics and plans to achieve organizational sales goals and future revenue growth specifically with SGG work.
  • Highly beneficial to have active communications with Civil Contractors.
  • Seek out new customers, and sales opportunities to help build up the industry segment and meet growth objectives
  • Prepare time, cost, equipment and labor estimates for projects. Develop budgets, schedules and plans for the project elements
  • Establish and maintain proposal process, and conduct negotiations
  • Effectively communicate and leverage reputation, value proposals, and company scale with different presentations
  • Build up a better customer relationship, understand their needs, and make them satisfied without compromising with the company profits
  • Assist Branch Manager in monitoring sales performance goals for each team member to ensure sales targets are being met.

Penhall Company is an Equal Opportunity Employer. Penhall Company encourages qualified females, minorities, veterans, disabled persons to apply.


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